Recent Issue Arising from the BGMI 2.7.0 Update of 2023

Update 2.7.0 Current Issues

In a recent update (version 2.7.0) of the game, a couple of issues have come to light that we'd like to bring to the attention of all our valued players. Here's a rundown of what's been going on:

One of the issues involves a problem where the Dragon Ball Exclusive Crate Coupon leads to a blank page, and players are unable to exit this page until they restart the game. It has been mentioned that this issue will be resolved, and the coupon will start functioning normally again from August 10, 05:30.

The developers kindly ask players not to use the coupon until this time, and they apologize for any inconvenience caused. If players encounter any other problems, including the one mentioned above, they are encouraged to contact the Customer Service team for assistance.

To do this, players can go to the in-game lobby and tap on the arrow at the bottom right corner. From there, they can access the "SETTINGS," then go to "Basic," and finally, select "Customer Service." The developers express their gratitude for any information provided by players, as it will greatly aid in the resolution of these issues. [no_toc]

Official Notice from BGMI

We would like to inform you about the issues found after 2.7.0 update.

Please find below for more details.

[Known Issues]

Issue where Dragon Ball Exclusive Crate Coupon leads to a blank page in which it is unable to exit until restarting the game
The coupon will operate normally from August 10, 05:30.
Please refrain from using it until the point of time; we apologize for the inconvenience.

If you are experiencing any other problems including the above issues, please reach out to us through our Customer Service. Tap on the arrow at the bottom right corner of the lobby > SETTINGS > Basic > Customer Service.

We would appreciate the information you provide, for it will be a great help in solving the issues.

We apologize for any inconvenience caused.

Regards,

KRAFTON

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